EMOTA is the trade organisation that represents, at European and international level, the interests of e-commerce companies and retailers interacting with customers through various distance sales channels - websites, call centres/telephone, direct mail, catalogues, TV and more.

On behalf of its members that on their part represent e-commerce and distance selling at national level, EMOTA lobbies for a legal environment that keeps up with the technology-driven fast developments in the distance sales sector and advocates in particular facilitation of e-commerce, both nationally and across borders.

EMOTA collaborates with business partners that actively support e-commerce and cross border sales.

We are witnessing the online markets in Europe going from strength to strength, and European policymakers consistently working on new initiatives and action plans aimed at encouraging the development of e-commerce, both nationally and across borders. All these initiatives have one goal in common: to help develop e-commerce in Europe and encourage traders to engage in cross-border business.

Click here for the EMOTA Report 2011

UPCOMING EVENTS

Once a year, EMOTA organises, together with EDiMA, the European Digital Media Association and in collaboration with Forum Europe an e-commerce conference in Brussels which is the leading forum where policymakers and stakeholders come to discuss and debate the most pertinent issues affecting the sector.

Last year's conferences attracted again more than 200 delegates representing businesses, consumer groups and policy makers to debate the actions necessary to remove remaining barriers to electronic commerce in Europe and for the completion of the Digital Single Market.

The 2012 conference will take place in November. More information will soon be available.