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Helping you to help your customers

Helping you to help your customers

Selling online and looking for another way to improve customer care? Turn to the EU’s Online Dispute Resolution platform. This free multilingual tool can help you to sort customer complaints in just four steps.

Commission unveils platform to business regulation

Commission unveils platform to business regulation

Last month, the European Commission published new rules for online platforms, with the aim of creating a fair, transparent and predictable business environment for webshops using online platforms.

Importance of Trust in a Digital Society

Importance of Trust in a Digital Society

EMOTA’s recently appointed President, Mr. Frederik Palm, spoke at the European Parliament at a High-Level Conference entitled: ‘Shaping our digital future – the challenge of the digital revolution’.